Overview:
Build and maintain strong customer relationships. Address concerns, collaborate with teams, and ensure customer satisfaction.
Responsibilities:
Enhance customer satisfaction and retention.
Act as a link between customers and internal teams.
Meet daily calls KPI.
Identify up-selling opportunities. (Commission base)
Analyze feedback for improvements.
Monitor accounts and ensure accurate billing.
Job Type: Full-time
Pay: RM1,
- 00 - RM2,000.00 per month
Schedule: - Monday to Friday
Expected Start Date: 08/01/2024
