Customer Relations Coordinator

POSITION START ASAP

Work Hours: 9-5PM Mon-Fri & 2 Saturdays/month (alternating saturdays)

• About us

We are professional, agile and supportive.

Our work environment includes:

• Modern office setting

Growth opportunities

• Casual work attire

Safe work environment

• On-the-job training

Relaxed atmosphere

• Position Overview: We are seeking a highly motivated and organized Customer Service Representative to join our team. The ideal candidate will have a decent experience in communicating with people. This position is part of the Marketing Department of Ba Li Kitchen Cabinet, where the core task is to help connect the customer to salesperson. You will work along with 2 other Customer Service Representative.

• Key Responsibilities:

Attend daily incoming inquiries through WhatsApp.

• The Goal is to attend all incoming inquiries and try to set appointment with them

Update salesperson schedules at Google Sheets

• Follow up on previous inquiries.

Calling customer if needed.

• Qualifications:

High school diploma or equivalent.

• Proficiency in Google Sheets, WhatsApp Web is a plus.

Previous customer relations experience is a plus.

• Excellent communication skills, both written and verbal.

Ability to work independently and collaboratively within a team.

• Problem-solving mindset with a proactive approach to tasks.

High level of integrity and reliability in handling confidential information.

• Previous administrative or office experience is advantageous.

Interested candidate can call directly to 012-969 0963

Job Type: Full-time

Pay: RM1,

• 00 - RM2,600.00 per month
  
  Benefits:
• Maternity leave

Opportunities for promotion

• Parental leave

Professional development
Schedule:

• Day shift

Supplemental Pay:

• Commission pay

Performance bonus
Yearly bonus