Job Responsibilities:- Responsible to provide all information to customer as required, which is Quality related (Product, Return, Replacement, Specification, QMS, Audit).
Responsible to work with internal functional teams to meet the needs of the customer.- Timely response to customer complaint as define the procedure or customer prescribed manner.
Perform customer complaint corrective action for implementation and effectives.
- To provide any on-site support to customer during customer audit.
Perform analysis and validation of customer returned parts.- Effectively manage Return Material Authorization procedure.
Responsible for customer request / Corrective Action
- Implement data collection, analysis to meet the requirement.
To coordinate product return / in house purge re-screen activities as effectively.- Work closely with internal functional team to achieve customer product Quality performance.
Compile quality data for Quarterly Business Review (QBR) with customer.
- Compile and lead Yield Report review with customer.
Compile quality report, analyze data and provide suggestion on quality improvement plan.- To establish and maintain quality documents such as SOP, WI, SIP, Control Plan and etc.
Participate and contribute effectively to the periodical quality review.
Minimum diploma in mechanical engineering or equivalent.
- Minimum 3 years experiences preferably in metal stamping and metal sheet fabrication / Plastics Injection Molding. Knowledge of ISO9001/ISO14001/ISO13485/IATF
- Familiar with APQP/PPAP and knowledge of CMM. Hands on QC Tools (8Ds, FMEA etc.).
Conversant in English/Microsoft Excel.
Job Types: Full-time, Permanent
Pay: RM3,500.00 - RM4,200.00 per month
Schedule: Monday to Friday
