The role involves handling customer inquiries HK/TW, resolving complaints, providing product and service information, and ensuring customer satisfaction via inbound calls/emails/live chats. This is a full-time on-site role located in Petaling Jaya5 working days (
- 00am - 6.00pm), 2 days off (Alternate Off Days based on schedule given)
Ideal candidates: - Malaysian citizens only
SPM is the minimum requirement or equivalent, further education is a plus- Able to speak, read and write in both Mandarin & EnglishAt least 1 year of experience in Customer Service / Call Centre
Proficient in managing multi-channel operations, including phone, email and live-chat.
- Ability to handle customer inquiries, complaints, and provide solutions in a timely manner
5 working days (9.00am - 6.00pm), 2 days off (Alternate Off Days based on schedule given)
Great career path way, with ample opportunities to grow in the industry. Fun work space environment, with dedicated leaders to ensure appropriate guidance for every individual to achieve their full potential.
Job Type: Full-time
Pay: RM3,000.00 - RM4,000.00 per month
Experience:- call center: 1 year (Required)
Language: English (Required)
