We are seeking a professional and welcoming receptionist to be the first point of contact for visitors and callers. The ideal candidate will possess excellent communication skills, a friendly demeanor, and a strong ability to multitask. You will be responsible for managing the front desk, ensuring smooth office operations, and providing exceptional service to all guests and clients.
Key Responsibilities:
- Front Desk Management: Greet visitors and clients warmly, direct them to the appropriate person or department, and manage the reception area efficiently.
- Call Handling: Answer phone calls, direct inquiries, and take messages when necessary, ensuring clear communication.
- Appointment Scheduling: Schedule meetings, appointments, and conference room bookings for staff and clients.
- Administrative Support: Perform general office tasks such as filing, mailing, and maintaining office supplies.
- Customer Service: Provide assistance to clients and visitors, ensuring they feel welcome and attended to.
- Data Entry: Maintain and update office records, contact lists, and databases as needed.
- Mail Handling: Sort and distribute incoming mail, and prepare outgoing mail for dispatch.
Qualifications:
- High school diploma or equivalent; additional qualifications in office administration is a plus.
- Prior experience in a receptionist or customer service role is preferred.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office and office management software.
- Strong organizational skills with the ability to manage multiple tasks.
- A friendly, approachable, and professional demeanor.
Why Join Us
- Work in a collaborative, fast-paced environment.
How to Apply:
Interested candidates are invited to submit their resumes and a cover letter outlining their qualifications and experience related to the position. Please include examples of previous work or a portfolio if available to [Confidential Information].
Thank you for your interest in ERS Energy (www.ers.my)
