Responsibilities:- Review, classify and/or eliminate content uploaded by users, according to the parameters and policies defined by the client.
Comply with the key performance indicators defined by the specific client operation and maintain a high level of quality in each case that you review.- Make timely escalations in accordance with established procedures.
Comply with corporate confidentiality policies and ensure the appropriate handling of customer information, to guarantee information security.
- Participate in continuous training programs established by the company for optimal development in the role.
Comply with all instructions and procedures related and complementary to the role.- Be attentive to the communications that arrive through the different communication channels of the company.
Experience of working in a high transactional role, in a KPI driven environment.- Fresh Graduates are welcome to apply.
A background in either content moderation, customer service or any other role that involves working with daily targets.
- You will have a track record that demonstrates your ability to perform multiple tasks while paying close attention to detail.
Mentally and emotionally able to handle offensive or disturbing behaviour, language, and content.- Availability to work rotational shifts.
Must be able to speak, read and write the required language to support.
Job Type: Full-time
Pay: RM3,
- 00 - RM3,600.00 per month
Benefits: - Opportunities for promotion
Professional development
Schedule:
Ability to commute/relocate:- Petaling Jaya: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):- Are you comfortable to work 24
7 shift rotation including Saturday / Sunday / Public Holiday
Language:
Expected Start Date: 08/26/2024
