// Non Voice- -_
Content Moderator Non Voice- Japanese Speaker _
Assist our community and help resolve inquiries empathically and accurately.
- Make well balanced decisions and personally driven to be an effective advocate for our community
Become and remain knowledgeable about Social media products and community standards- Strong interpersonal skills, verbal and written communication skills and most importantly empathy
Investigate and resolve issues that are reported on Social media such as requests for account support and reports of potentially abusive content
Requirement:
- Fluent English Must have Japanese (JLPT N2 or higher).
Patience when handling tough cases- High affinity and cultural awareness of political/social situation regarding the relevant market/region that will be supported
Flexible in shifting schedule
- Ability to follow process and collaborate effectively to work in a team
Excellent written and communication skills in native and English language- Basic knowledge on Social media platforms as well as Computer operations
- TIME: Mon-Sun, 9:00am-11:00pm ( Rotational shift)
MINDPEC SOLUTIONS SDN. BHD.
Ayako Takano Talent Acquisition | Team Lead
Email: [Confidential Information]
URL: www.mindpec.com
LinkedIn: www.linkedin.com/in/ayako-takano-95150423
Singapore| Malaysia| Hong Kong| India
:
: RM7,
* Japanese ()