Contact Support and Finance Admin (Johor)
Job ID
179546
Posted
05-Sep-2024
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Accounting/Finance, Administrative
Location(s)
Batu Pahat - Johor - Malaysia, Johor Bahru - Johor - Malaysia, Kluang - Johor - Malaysia, Kulai - Johor - Malaysia
Role Purpose:
To provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business.
Key Responsibilities:
Finance
Ensure integrity of financial transactions for contract.
Attend and actively participate in weekly finance meeting with contract manager/subcontractors.
Create/raise Extra Works jobs.
Create accurate POs in a timely manner.
Regularly review and process supplier invoices.
Raise sales invoices (complete billing) in line with company deadlines at the correct margin.
Run and review P&Ls Monthly and influence P&L result.
Run and review WIP reports at least weekly.
Run open purchase order report weekly and review all open orders.
Run and review Debt report weekly.
Quality
Maintain CBRE notice boards on site (including QHSE).
Ensure QHSE documentation is maintained and readily available using CBRE systems e.g. Logbooks, Hazard Reports, training & competency records, eLogbooks, PPE, toolbox talks.
Manage CAFM system as key user on site including PPM records, reactives and reporting.
Review Subcontractor performance and feedback through appropriate systems (e.g. Ariba)
Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations.
Contract
Attend and actively participate in monthly Contract Review meetings.
Plan and arrange call outs, maintenance visits, delivery of materials, Extra Works within contracted SLAs.
Create monthly Customer Report with Contract Manager.
Ensure use of Preferred Suppliers is maximised and best practice better buying is in place.
Ensure CBRE systems are in use and kept updated.
Familiar with daily operations and the specific scope of the contract e.g. which services are covered and which are chargeable.
Personal Attributes
Organised (and ability to plan)
Works in a structured way. Thinks ahead to prioritise workload.
Logical
Works in a clear and consistent manner.
Attention to detail
Thorough in carrying out a task, with a high degree of accuracy.
Assertiveness
Confident and effective in putting across point of view to others.
Persistence
Does not let issues go; follows up on issues through to resolution.
Customer and team focus
