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Hays

Contact Centre Representative

Early Applicant
  • 15 days ago
  • Be among the first 50 applicants

Job Description

A Customer Service Representative job opportunity with one of world's largest bank.

Your new company

My client is one of world's largest banks and they are looking for Customer Service Representative to be part of the team.

Your new role

  • Our Contact Centre Sales and Service Representatives play a critical role in our organization, acting as the primary point of contact for our customers.
  • As a Customer Service Representative, you will be responsible for delivering exceptional service by assisting customers with their questions, concerns, and requests.
  • This includes resolving issues efficiently, providing accurate product information and ensuring positive overall experience.
  • Your ability to listen and understand customer needs will be key in ensuring customer satisfaction and support with revenue generation via Sales through Service.

What you'll need to succeed

  • Experience in any customer service/contact centre
  • Open to work in 24/7 rotational shift

What you need to do now

If you're interested in this role, click apply now to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

More Info

Industry:Other

Function:Banking

Job Type:Permanent Job

Skills Required

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Date Posted: 12/11/2024

Job ID: 100126673

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Last Updated: 27-11-2024 06:33:05 PM
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