Kuala Lumpur, Malaysia
Job Description
Analyze customer's needs and business processes to design business solutions with detailed requirements.
Accompany customers in the full delivery cycle from software configuration to Go-live.
Get along with the Engineering team, and formalize the technical specifications of the system.
Close support with Software Engineers to develop the system and do functional QC for development made by Software Engineers.
Deliver functional training.
Support/assist customers to make sure customers are happy with the new system/software.
Support the sales team during sales/pre-sales.
Conduct internal testing on configuration/development before releasing them for UAT by business users.
Controls solution by establishing specifications; and coordinating production with programmers.
Produce Functional Specification & UAT plan, prepare case tests, and assist in user training and deployment preparation for the end users.
Define application problems conferring with clients; evaluation procedures, and processes. Provide necessary troubleshooting and production support when a breakdown occurs, and immediately remedy the system when flaws are encountered.
Ensure operation by training client personnel.
Interact with Software Engineers to understand Odoo limitations.
Help Software Engineers during system development, e.g. provide use cases, flowcharts, and UML diagrams.
Document requirements or contribute to user manuals.
Requirements
Analyze customer's needs and business processes to design business solutions with detailed requirements.
Accompany customers in the full delivery cycle from software configuration to Go-live.
Get along with the Engineering team, and formalize the technical specifications of the system.
Close support with Software Engineers to develop the system and do functional QC for development made by Software Engineers.
Deliver functional training.
Support/assist customers to make sure customers are happy with the new system/software.
Support the sales team during sales/pre-sales.
Conduct internal testing on configuration/development before releasing them for UAT by business users.
Controls solution by establishing specifications; and coordinating production with programmers.
Produce Functional Specification & UAT plan, prepare case tests, and assist in user training and deployment preparation for the end users.
Define application problems conferring with clients; evaluation procedures, and processes. Provide necessary troubleshooting and production support when a breakdown occurs, and immediately remedy the system when flaws are encountered.
Ensure operation by training client personnel.
Interact with Software Engineers to understand Odoo limitations.
Help Software Engineers during system development, e.g. provide use cases, flowcharts, and UML diagrams.
Document requirements or contribute to user manuals.
Our recruitment steps
Send us your CV
Share with us your CV detailing your skills, work experience, and relevant projects.
Answer Questionnaire
We will send you a few questions to learn more about your background, motivation, and expectations.
Interview with HR
Our HR team will conduct an interview to assess your suitability for the position at Portcities.
Meet Hiring Manager
Our hiring manager will be looking to understand if your unique skills and experiences align with Portcities goals.
Case Study
We send you a business case that you are required to complete to show your skills & experience with analysis and communication.
Meet the Leaders
Present your case study to our director. We will evaluate your technical proficiency, strategic thinking, creativity, and communication skills.
Get a Job Offer
Once you have successfully passed all the steps, we will extend a job offer for you to join our team.
First Day at Portcities
Join us, meet your new colleagues, and start enjoying the ride with Portcities!
What do we offer
Compensation & Perks
We offer an attractive salary package, including a performance-based bonus. Your hard work and successful projects directly translate into your rewards.
Team Building & Events
We believe in creating a diverse and inclusive workplace culture that supports the growth and well-being of our team members both professionally and personally.
Coaching & Mentoring
Our comprehensive coaching and mentoring program empowers our staff for future success. We provide coaching sessions with documentation and practices to accelerate learning, refine skills, and navigate challenges.
Flexible Working Hours
At Portcities, we understand that our team has diverse needs and responsibilities outside of work. We have flexible working hours, so you can better manage your schedule and find the optimal time for productivity.
Internal Transfer Opportunities
Portcities, with 12 branches worldwide, offers internal transfer opportunities, providing exposure to different regions and cultures and enhancing your career journey.
