Join Our Team as Concierge at Holiday Inn Kuala Lumpur Bangsar, New Hotel Opening!
About Us
Nestled in the heart of a city brimming with historical charm, vibrant culture, and delectable cuisine, Holiday Inn Kuala Lumpur Bangsar sits conveniently at the crossroads of Jalan Maarof and Jalan Bangsar a gateway to key attractions around Kuala Lumpur.
Designed with the modern traveler in mind, our hotel features 220 thoughtfully designed rooms. Guests can rejuvenate in our outdoor swimming pool and fitness center. Our all-day restaurant serves delicious Malaysian classics, while the lobby lounge offers fresh bakes and fuss-free Grab and Go options. Our flexible meeting spaces, including a ballroom for up to 400 guests, are ideal for organizing events.
Do you see yourself as a Concierge with Holiday Inn Kuala Lumpur Bangsar
To join our pre-opening team, we are seeking a passionate Concierge who can combine informality and fun with professionalism and sophistication, with an inclusive spirit who embrace individuality and inject positivity into their work environments.
Our colleagues are fundamental to delivering memorable experiences, and we are committed to creating a culture as diverse as the distinct hotels in our portfolio.
Your day to day
Every day is different, but youll mostly be:
Building guest relationships through a swift, professional and highly personal service
Collating and sharing expert local knowledge of events, places of interests and restaurants
Resolving guest issues and using their feedback to improve guest satisfaction
Delegating duties to your team while also setting exceptional standards
Ensuring every guest enjoys discretion, ethical behaviour, privacy and confidentiality
Leading the way as a brand ambassador to promote the hotels other businesses
What we need from you
For you to be the ideal candidate, you should have the following:
Communication and customer service skills
Strive for excellence in an eager and motivated manner
Possess the ability to work under pressure
Demonstrate exceptional timekeeping and reliability
A High School diploma / qualification. College and university degree would be a bonus
At least four years experience in an upscale hotel / equivalent environment as a Concierge or related discipline
Fluent English and Bahasa Malaysia are essential, any additional languages would be great
At least one years supervisory experience or equivalent combination of education and experience
What we offer
In return we'll give you a competitive benefit package including hotel discounts worldwide and the opportunity to progress your career with IHG. Most importantly, we'll give you the room to belong.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.
At IHG, weve made a promise. As one of the worlds leading hotel groups, were here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected wherever they are in the world. Want to be part of the journey
Travel is a journey. We help make it a joy.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. At Holiday Inn we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, weve been on our journey since
- So if you can help us spread the joy of travel to all, wed love to give you a warm welcome to the Holiday Inn family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job We'll never know unless you hit the Apply button. Start your journey with us today.
