Understand our product and publishing team's user retention philosophy, and be the bridge of communication between publishing team and our Malaysian users
Moderate and oversee the product's Malaysian communities on our official Discord and on Facebook page
Translate and localize social media postings and online marketing ads from English to Bahasa Malaysia
Organize and participate in Garena-organized local grassroots events and community gatherings
Work closely with marketing team and the rest of publishing team to develop effective campaigns by providing in-depth insights on Malaysian FPS gamers
Job Requirements
Fresh graduates or young professionals with experience in community management (such as gamer community events), game operations, game publishing or related scope of work is preferred
Hardcore gamer with a strong familiarity with major FPS games on PC and Mobile. Passionate about games with a good understanding of the gaming industry, and preferably familiar with recent shooting games.
Fluency in Bahasa Malaysia; Good written and verbal communication skills in English language is preferred
Familiar with Discord and its various bots and moderation tools
Proven experience in stakeholder management and rapport-building is preferred