Community Ambassador - Receptionist

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Community Ambassador - Reception plays a pivotal role in providing authentic service experiences that bonds the relationship between JLL, our client and their guest.
As the first point of contact at Reception they are responsible for welcoming employees with genuine hospitality and thoughtful services. CAR's maintain smooth operations by providing administrative support and execution of duties to the highest standards.

Duties & responsibilities

Site Operations

oCreate a comfortable, welcoming and hospitable experience for employees and their guest.

oBoost agility in the workplace by managing up-to-date visitor information.

oHandle internal & external calls and correspondence.

oAnticipate client needs through observation to create memorable experiences.

oManage stationery requisition and related inventory management.

oAdhoc responsibilities assigned by Workplace Manager.

Customer Services

oFoster a sense of community and create happiness at work for our team, our client and their guest.

oCreating a welcoming environment for clients, (internal/external) customers by providing authentic, caring and timely service.

Visitor Management

oProvide personable and efficient visitor registration services.

oEnsure regulatory compliance in managing visitor access through clients Visitor Management Systems (VMS).

oEnhance safety and security of our client's facility by management of visitor movement.

oExecute emergency response plan to ensure safety of client and guest when necessary.

Concierge Services

oDeliver concierge service with local expertise and insider knowledge.

oManage transportations request from visitors and employees.

Conference Meeting Room Booking

oAssist & educate client to achieve optimization and efficiency for meeting room bookings.

oEnhance user comfort and services by efficient turnaround of meeting rooms.

oPlan experiences and community events within and beyond the office, that unite people and inject fun into the workplace.

Mail Delivery Services

oOrganise receipt and deliveries of all mails and courier services.

oManage mail distribution records and mail logs .

Candidate Specification

Experience

o2-years experience in Hospitality and/or Tourism sector or related professional area

oPrior experience to manage meeting room services is an advantage

oDiploma from an accredited institute

Task Skills

oProficiency with Microsoft Word, Excel and PowerPoint.

oGood command of verbal and written English

Personal Skills

oAbility to meet tight schedules and deliver high quality of work

oHigh level of communication and interpersonal skills

Location:

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JLL, together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For additional details please see our career site pages for each country.