Peoplelogy Development Sdn Bhd
- WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Job Summary
The Commercial Executive drives the organisation's conference ticketing sales. He/She identifies potential delegates after targeted research and will focus on both inbound and outbound leads conversion to sales. He/She works closely with internal teams especially the Commercial Manager and HOD to execute the sales process. He/She is persuasive and resourceful and have the ability to ensure closure of sales via telecommunication channel.
Key Responsibilities
- Calling existing and potential customers to persuade them to purchase conference tickets.
- Accurately recording details of customers purchase orders.
- Processing all customer purchases accordingly.
- Generating promising leads to pursue.
- Managing customer accounts by ensuring that existing customers remain satisfied with the services rendered.
- Developing and sustaining solid relationships with customers to encourage repeat business.
- Using sales scripts proffered by the company to drive sales and respond to customer rejections.
- Developing in-depth knowledge of our products and services to make suitable recommendations based on customers needs and preferences.
- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
Key Requirements
- Proven work experience as a Sales Executive, Commercial Executive, Telesales Specialist or relevant role.
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
- Experience in Corporate Event related field will be an added advantage.
- Solid experience with CRM software and MS Office.
- Experience delivering client-focused solutions to customer needs.
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
- Excellent listening, negotiation and presentation abilities.
- Strong verbal and written communication skills.
Job Type: Full-time
Benefits
- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
- Vision insurance
Schedule
Supplemental Pay
- Commission pay
- Yearly bonus
