Roles & Responsibilities- Examine patients who have hearing, balance or related ear problem.
Assess the results of the examination and diagnose problems.- Fit and dispense patients with appropriate hearing aids or products based on each hearing condition.
Program hearing aids.
- Counsel and follow-up with customers and their families.
Troubleshoot hearing instrument technical issues and if required, to send for laboratory repair- Maintenance of customers records
Manage daily clinic operations, cash flow and branch target
- Replenish stock at branch
Ensure the maintenance and cleanliness of the branch- Regular visit to Hospital, ENT & GP to build rapport
Phone calls to customers i.e. reminder calls, follow-up calls with customers on hearing aids usage, KIV cases, etc.
- Preparation of medical reports
Preparation of diagnostics test reports, scan and upload into system
Master/ Bachelor Degree in Audiology (Mandatory) Possess a caring disposition and understand customers needs.
- Able to balance between patient needs and meeting sales target.
Able to engage with children and elderly- Good phone etiquette and communication skills
Job Type: Full-time
Pay: RM2,- 00 - RM3,500.00 per month
Benefits: - Dental insurance
Health insurance
Supplemental Pay:
* Commission pay
