Comprehend customer inquiries and provide responses through the relevant channel: chat.- Grasp customer inquiries, ensuring they receive answers or are directed to the appropriate support channel.
Handle customer escalations, ensuring timely responses, tracking, and necessary further escalation
Requirements
- Degree/Diploma Fresh graduates
SPM holder with 1 year experience- Able to work in rotational shift
Able to understand simplified Mandarin - Read, write and speak
Job Type: Full-time
Pay: RM4,
- 00 - RM5,000.00 per month
Benefits: - Health insurance
* Opportunities for promotion
Schedule:
Education:
Experience:
- Customer service: 1 year (Preferred)
Language:
Expected Start Date: 09/09/2024
