Develop and implement change management strategies and plans that maximize adoption of the change initiatives.
Responsible for planning, anticipating and minimize resistant behaviors from employees and stakeholders who are impacted by the changes to be roll-out. Including identifying and coordinating activities to build and/or increase change readiness.
Assessing stakeholders and planning engagements.
Create and implement communication plans.
Drive faster adoption, proficiency with the changes that impact employees who must carry out the changes in their daily work.
Monitor and control all change management activities.
Partners with leadership to co-create plans that engages the right audiences at the right times during changes, e.g., new branch operating model.
Manages all aspects of delivery, cascading messages to target audiences (e.g., invitation to participate as initiative team members.
Crafts the transformation narratives, and leverages design services for branding and creative production.
Role-models the new behaviors
Engages team with a compelling narrative, and mobilizes a network of change agents
Support project managers, workstream owners and leads to integrate change management activities with their project plans.
Works closely with Senior Management, Talent and across the organization to support the change management to succeed
Willing to travel (to branches)
Requirements:
Bachelor degree in business, business administration, commerce, change management or a related field.
10+ years of experience in change management, communications and employee engagement
Proven success in leading comms strategies and resourcing during organizational transformations
Strong communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels
Exceptional written and verbal communication skills, capable of crafting clear, compelling messaging.
Ability to work collaboratively and adapt strategies based on the unique needs of the business.
