About Us
GuestReady is a globally leading short-term rental management and hospitality company, providing great services to property owners, and amazing stays to guests. We are currently operating in the United Kingdom, France, Portugal, Spain and the United Arab Emirates, and we're growing fast. Launched in 2016, with over 3.3 million guest nights sold, generating over $170 million in Gross Booking Value and managing a portfolio worth over $1 billion, GuestReady is a company on the rise.
At GuestReady, our purpose is to revolutionise the short-term rental industry through innovative technology and a commitment to hospitality. We empower landlords to turn their investments into profitable sources of income by streamlining the rental process from start to finish. From creating listings across multiple platforms to managing guest communications, housekeeping, key exchange, and price optimisation, our team of experts handle every aspect of the rental experience, freeing landlords from the hassle and stress of property management. Our mission is to bring the tradition of hospitality to the short-term rental market and provide peace of mind for our valued clients.
The Distribution Team is hiring!
Responsibilities
- Support our Central Distribution Team in onboarding, managing, and offboarding our host's properties across our internal systems and external distribution platforms (Airbnb, Booking.com, VRBO)
- Ensure that our host's homes are presented appealing yet accurately on every distribution channel - including writing descriptions and optimising content.
- Liaise with OTA platform support regarding on-going issues and claims.
- Execute bulk changes or update processes to keep up with ever-changing requirements.
- Work on special projects and tasks forces in collaboration with other departments
- Assist with reviewing and proofreading property listings.
Requirements
- Flexible start date - the sooner, the better!
- Fluent in English - written and spoken.
- Fresh grads or students welcome.
- Local Malaysians preferred.
- Detail-oriented individual with a strong focus on quality.
- Able to follow processes diligently and consistently while at the same time keeping track and following up on multiple requests.
- Able to work with tight deadlines and deliver what the team needs.
- Team player; able to work in an environment with high inter-dependencies between teams and cross-cultural colleagues.
- Enthusiastic and motivated individual.
- Interest in tech and being able to find your way around integration tools.
- Able to come into the office at least twice a week (KLCC area).
Benefits
- RM1000 a month allowance
- Travel benefits if you come into the office
- Fully stocked pantry!
- Be part of a high-growth industry experiencing the biggest travel rebound in a century.
- Join a diverse and multicultural team spanning several countries
- Work with a team of entrepreneurs who have successfully built companies before
- Work from any of our offices around the world or from home if you wish
We encourage you to apply even if you are missing a skill or two! Don't undervalue yourself and miss out on an incredible opportunity even though you are a 70% fit- a lot of things can be learned through experience, and skills can be transferable. Let's work together to fill the gaps!
Diversity and Inclusion
GuestReady is proud to be an equal opportunity employer, and we are committed to providing an environment of mutual respect and inclusion to our teams all over the world. We are proud to say we have a diverse team spread globally and value the unique talents of all our people, with different personal experiences and points of view. We do not accept any discrimination on the basis of race, colour, gender, religion, sexual orientation, disability, age, culture, and warmly welcome applications from members of underrepresented groups.
