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Telecontinent

Call Center (Nearby Lrt Imbi - Berjaya Times Square)

Telecontinent
Early Applicant
  • 5 months ago
  • Be among the first 50 applicants
Exp: 0-2 Years
Malaysia, Kuala Lumpur
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Job Description

Job Responsibility

Job scope

  • Excellent telephone etiquette (professional, confident and patient)
  • Handle incoming customer enquiries over the telephone
  • Identify cause of problems and recommend solutions

Working Days

  • 5 working days, 2 rest days (can be on weekend or weekdays)

Working Shift

  • Morning
  • 8:00am - 5:00pm
  • 9:00am - 6:00pm
  • Evening
  • 1:00pm - 10:00pm
  • 3:00pm - 12:00am

Remuneration Package

  • Basic salary: RM2,150.00 (Fixed)
  • KPI allowance: Maximum RM1000.00 (performance based)
  • Shift allowance (depends on working shift)
  • OT allowance (If applicable)

Location: Level 10, U Mobile Berjaya Times Square Jalan Imbi, Kuala Lumpur

Job Requirements

  • Able to start on 6 May 2023
  • Min. SPM holder
  • Good command in English and Bahasa Malaysia (read, written, and spoken)
  • Computer literate with basic knowledge of MS Office applications,
  • Pass pre-phone interview & assessments.

Job Benifits

  • Annual Increment (Based on performance)
  • Annual Bonus (Based on performance)
  • Referral program (Reward provided - T&C Applied)

More Info

Industry:Other

Function:customer service

Job Type:Permanent Job

Date Posted: 29/05/2024

Job ID: 80230749

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About Company

Telecontinent
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