About The Company
Our client is a international shipping service provider.
About The Job
Reporting into the Head of Call Center.
Leading a team of 20 (Assistant Manager, Team Leader, Advisor)
Market coverage: APAC and AMEA
Key Responsibilities
- To achieve the given customer service targets
- To drive sales growth
- To maintain operation excellence: conversion, KPIs, performance benchmark
- To lead the team
Skills And Experience
- Minimum 5 years of management experience in the call center environment
- Excellent command of English
- Demonstrated capability of leading a team of 20
To apply, click here to capture your full CV and details in one easy application to capture details with us for the future vacancies. Or write to Shawn Phee at [Confidential Information].(my).
