Job Description
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts and file documents.- Follow communication procedures, guidelines and policies.
Take the extra mile to engage customers
Job Type: Full-time
Pay: RM2,
- 00 - RM2,500.00 per month
Benefits: - Professional development
Schedule:
Day shift Monday to Friday
Rotational shift
Supplemental pay types: Performance bonus
Education:
Language:
* Mandarin (Preferred)
