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Telecontinent Sdn Bhd

Call Center Agent

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

Requirements
  • Fluent in English & Malay
Excellent telephone etiquette (professional, confident, and patient)
  • SPM and above
  • Responsibility
Handle general inquiries via Voice and Non-voice channel
  • Making
appointments on behalf of the customer Provide accurate information (medical-related)
  • Liaising with customers & hospitals accordingly

Working timing
  • Rotational shift basis
5 Working days (including Saturday & Sunday)

Remuneration package
Basic: RM
  • 00 - RM2700.00
  • KPI Allowance: up to RM500.00/month
    • Attendance allowance: RM100.00/month
    Annual Increment (Based on performance)
    Annual Bonus (Based on performance)
    • Location:
    Level 17, Menara Tokio Marine Jalan Ampang
    • Nearby MRT/LRT Ampang Park station (5 Minutes walking distance)

    Job Types: Full-time, Fresh graduate

    Pay: RM2,500.00 - RM2,700.00 per month

    Benefits:
    • Health insurance
    Maternity leave
    • Opportunities for promotion
    Parental leave
    • Professional development
    Schedule:
    • Rotational shift
    Supplemental Pay:
    • Attendance bonus
    Commission pay
    • Overtime pay
    Performance bonus

    Application Question(s):
    • Your date of birth
    What is your expected salary
    • If hired, can join immediately

    Education:
    • STM/STPM (Preferred)

    Experience:
    • Call Center: 1 year (Preferred)

    Language:
    • Mandarin (Required)
    * Bahasa (Required)

    More Info

    Industry:Other

    Function:Call Center

    Job Type:Permanent Job

    Skills Required

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    Date Posted: 23/10/2024

    Job ID: 97627189

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