Cafe Outlet Manager (YOLE)

About Us:

Dawn Coffee Sdn Bhd (202201005709) was founded in June

• The company is created to acquire and operate franchise businesses that specialize in Food & Beverage industry. Up to March 2023, we are owning 12 outlets which consist of Bask Bear Coffee, Yole, Mixue Ice Cream & Tea brands.
  
  We are looking for Outlet Manager to fill a vacant position at Dawn Coffee Sdn Bhd. This position plays a vital role in managing and improving outlets at various locations across Malaysia.
  
• Job Responsibilities :

Responsible in managing 2-3 outlets operations

• Responsible in outlet sales performance & outlet costing (P&L)

Train and develop team to be top notch customer service agents

• Train and produce excellent outlet supervisor every month

Manage and lead motivated teams to increase store sales

• Ensure store products, services and environment meet the standards

Expand new stores, train new teams, and help new stores get on track

• Monitoring performance of project through key metrics, provide periodical performance reviews, and generate insights and recommendations to senior management

Develop a deep understanding of the project including but not limited to machine SOP training and handling, product innovation, and market trends

• Job Requirement :

1-3 years experience having worked in F&B/ retail field as a supervisory role.

• Ability to work independently, navigate priorities and tasks assigned in an organized and timely manner with a strong sense of ownership

Strong communication skills, fluent in written and spoken English. Fluency in written and spoken Mandarin or BM will be an advantage

• Possess a can-do, solutions-focused approach in a fast-paced/unstructured environment

Excellent interpersonal and interaction skills to work together with people from diverse backgrounds and different levels

• Energetic, flexible, collaborative, and proactive; a team player who can positively and productively impact both strategic and operational initiatives

MUST possess own vehicle

• You may be required to travel domestically within Malaysia to support the implementation plan

Job Type: Full-time

Pay: RM2,500.00 - RM3,500.00 per month

Benefits:

• Additional leave

Flexible schedule

• Maternity leave

Meal provided

• Opportunities for promotion

Schedule:

• Monday to Friday

Rotational shift
Supplemental pay types:

• Commission pay

Performance bonus

• Yearly bonus

Ability to commute/relocate:
Seberang Jaya: Reliably commute or planning to relocate before starting work (Preferred)