Business Operations Specialist, SEA
Malaysia, Johor Bahru (partially remote)
FOREO is looking for a proactive and enthusiastic Business Operations Specialist to join our SEA team. The primary goal of this position is to help the team with the timely execution of business operations to maximize sales & overall business growth across SEA
In our Swedish beauty-tech company, we are always eager for the next big thing, whether it's a revolutionary high-tech beauty product or an unconventional way to work smarter. If you're passionate about pushing boundaries and redefining norms, you might be just the person were looking for.
KEY RESPONSIBILITIES
Daily communication and coordination with customers and internal staff regarding purchase orders, delivery updates, new orders, planogram submissions, new item creation, product registration, import and export documentation, and other related tasks.
Process customers orders and facilitate through our 3PL and coordination with factory for all shipments arrangement
Maximize sales performance by establishing strong relationships and gaining insight into the customer's needs.
Create, develop, and maintain the product (device and cosmetics) registration database
Collaborate with Sourcing in obtaining optimal offers and solutions for production and final verification of manufactured materials
Creating Planograms for Retail
Manage upload of launch product information on the retailer platform for code creation in the system
Monitor retailers stock inventory and maintain a healthy stock level
Order processing and coordination with logistics team to ensure timely order fulfilment
Review 3PL warehouse monthly replenishment with Demand Planner to ensure sufficient stocks for key campaigns
Process monthly sales report for Finance billing
Monthly updating and checking of Statement Of Account
Upload product information for launches on retailer platforms (e.g. Sephora)
Provide strong support to Sales and Marketing team to ensure highest customers satisfaction
Other ad hoc projects/tasks assigned by management
REQUIREMENTS:
3-4 years of experience in a similar role
Experience in business operations/sales support and/or customer service is strongly preferred
Exceptional organizational skills ability to manage & fulfill purchase orders across different retailers within the Southeast Asia (SEA) and India regions
Demonstrated commitment to meeting deadlines and delivering results
Candidates available to start immediately will be prioritized
Fluent proficiency in both verbal and written communication in English and Mandarin
Ability to work independently and thrive in a fast-paced environment, demonstrating flexibility and adaptability
Proficiency in using Microsoft Office, particularly Microsoft Excel
SKILLS:
Well-organized
Problem-solving
Attention to detail
Teamwork
Learning agility
WHY FOREO
You will work for the fastest-growing global beauty and well-being brand
You will be encouraged to bring fresh ideas to the table
You will become part of a highly skilled and experienced team
You will participate in global and local campaigns and be able to influence their success
You will profit from a creative, knowledge-sharing, and stimulating environment
You will have the possibility to grow and the opportunity to take the most optimal roles and responsibilities in a fast-growing environment
If we raised your interest and you think you might be a perfect match for our company, send your CV in English.
Please note that only shortlisted candidates will be contacted.
All applications will be considered under the terms and conditions of confidentiality following the regulations of personal data protection.
www.foreo.com
