Attend agent's inquiries and quote them.- Target to increase business volumes year on year with incentive scheme provided by company.
Oversee job files generated by agents and make sure service meets agent's expectations.
- Build relationship with agents (phone, mail, visits) and go and attend meetings / conferences with agents if requested by management. Monitor shipments until job is closed.
Management considering to implement SMARTSHEET monitoring for agents too.- Provide related instructions to overseas agent + On Time MY operations; make sure such instructions are being applied.
IMPORT: receive pre-alert, make sure they are in order, then pass to operation for handling with instructions.
- EXPORT SEA: place booking to shipping lines / consolidator and pass the job to operations for handling with instructions.
EXPORT AIR: place instructions to operations for booking & handling.- Quotation from local vendors (carriers, haulage, warehouse, etc...): contact directly vendors for quotations. Vendor's selection coming from Management (LM + MR).
Entertain carrier inquiries to CS and/or sales teams.
- Must reply or acknowledge any email within 24 hours.
Meet vendors with management based on instructions from top management. When out of office set up auto reply with contact details of back up.- Undertake ad-hoc task assigned.
Submit all reports as requested by HQ / management within the dead line.
Job Types: Full-time, Permanent
Pay: RM2,
- 00 - RM4,000.00 per month
