Job Description
- To visit potential new companies to appoint them as MSB Agents or Cash in Cash Out (CICO) Merchant
- To provide the required document checklist and collect the documents from the agents/merchants as per the checklist provided
- To onboard the new prospect into Agent On-Boarding System namely AOB.
- To upload all the collected documents including the site visit report.
- To hand over all the documents to the processing officer/executive.
- Upon approval or rejection of agent by Bank Negara or Ria's internal processing team, call and notify an agent/merchant of approval.
- To conduct visitation to the agent along with the agent support officer for the onboarding of the newly appointed agent/merchant.
- To assist the agent support team for the commencement of the business.
- To conduct a periodic visit to the agent to ensure the agent is getting regular support from the agent support officer.
- To communicate and give feedback to the agent support on the issues and matters highlighted by agents.
- To conduct a feasibility study on potential new branch locations for the agents.
- To explore a new market for the set-up of the new agent's location.
- To undertake any other duties/responsibilities outside as deemed necessary.
- To undertake other responsibilities or Jobs as required or as instructed by management
Responsibilities
- To ensure proper end to end onboarding for MSB agents and CICO merchants
- To ensure full compliance during the onboarding process including proper KYC of the company and its directors/shareholders
- To provide adequate support to other departments such as processing team, compliance team , agent support and marketing team to ensure smooth on boarding and set up of the MSB agents
Qualifications
At least (2) years of experience in remittance and money exchange field or Sales/Marketing areas.
- Education background of bachelor's degree or equivalent
- Understands the regulatory requirements for MSB Industry
- Knowledge of sales and effective communication with the prospects
- Excellent verbal communication skills; able to demonstrate patience and enthusiasm while communicating with potential customers
- Understands eMoney Ecosystem and its related products
About Us
We're Ria Money Transfer
A subsidiary of Euronet Worldwide, Inc. (NASDAQ: EEFT), Ria is a leading expert in cross-border payments that delivers innovative financial services including fast, secure, and affordable international money transfers. With the second most extensive cash settlement network and the largest direct bank deposit network in the world,
Ria gets money to where it matters. We're focused on harnessing technology and, as part of Euronet Worldwide,
we provide a suite of state-of-the-art fintech products and services that bridge the gap between digital and physical transactions. Our omnichannel products and services, provide unprecedented choice to our customers and growth opportunities for our partners.
With presence in more than 160 countries, and more than 490,000 locations worldwide, we're committed to helping millions of people send money home to their loved ones around the world, knowing that our customers deserve much more than just a fair price: they deserve empathy, hope, and ultimately respect.
Join us in our mission to open ways for a better everyday life.
