Job Overview:
The Sales Administrator will play a critical role in the sales team of our Coffee Vending Machine Company. This position requires a highly organized and detail-oriented individual to manage sales-related activities, support the sales team, and ensure smooth operations within the department. The ideal candidate will have excellent communication skills, a strong customer service orientation, and the ability to multitask in a fast-paced environment.
Key Responsibilities:Sales Support:
- Assist the sales team with all aspects of the sales process, including preparing proposals, quotes, and contracts.
- Coordinate and schedule sales meetings, presentations, and product demonstrations.
- Maintain and update customer databases and sales records in the CRM system.
- Handle incoming inquiries and route them to the appropriate sales representatives.
Order Processing:
- Process and track orders from receipt to delivery, ensuring timely and accurate fulfillment.
- Collaborate with the production and logistics teams to ensure orders are delivered on time.
- Address and resolve any order-related issues or discrepancies.
Customer Relationship Management:
- Serve as a point of contact for customers, providing information, answering questions, and addressing concerns.
- Follow up with customers post-purchase to ensure satisfaction and gather feedback.
- Maintain positive relationships with existing customers to foster repeat business.
Administrative Duties:
- Prepare and distribute sales reports, forecasts, and performance metrics to the sales team and management.
- Assist in the preparation of sales presentations and marketing materials.
- Manage sales documentation and ensure all records are accurately maintained.
Sales Strategy Support:
- Assist in market research and competitor analysis to support sales strategies.
- Help identify new sales opportunities and potential clients.
- Contribute to the development and implementation of sales plans and initiatives.
Qualifications:
- Education: Bachelor's degree in Business Administration, Marketing, or a related field preferred.
- Experience: Fresh Grad
- Skills:
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Experience with CRM software (e.g., Salesforce, HubSpot).
- Excellent organizational and time management skills.
- Strong written and verbal communication skills.
- Ability to work independently and as part of a team.
- Attention to detail and accuracy in work.
Job Types: Full-time, Permanent
Pay: RM2,000.00 - RM3,000.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Night shift
Supplemental Pay:
