Business Analyst -SAP Contract-to-Cash -Offshore from MY

Responsibilities:
Partner with key stakeholders across finance, credit, customer service and sales to gather detailed requirements for CTC process improvements and automation.
Conduct thorough business process analysis to identify inefficiencies, bottlenecks, and opportunities for optimization.
Facilitate workshops and interviews to capture user needs and pain points related to CTC functions.
Document and analyse existing CTC workflows, identifying gaps and areas for alignment with business objectives.
Develop clear, concise, and functional specifications for CTC system enhancements based on gathered requirements.
Collaborate with technical teams to translate understanding of CTC processes into actionable configurations and developments for SAP systems.
Prioritize and manage a backlog of CTC improvement initiatives, ensuring alignment with business objectives and project timelines.

Qualifications:
Minimum of 5 years of experience as a Business Analyst with good understanding of CTC process flow, data models in SAP
Experience in business process analysis, gap analysis, process optimizations and requirements gathering.
Proven track record of successfully collaborating with cross-functional teams to understand and document business needs.
Strong analytical and problem-solving skills with the ability to identify the root cause/trouble shooting skills.
Excellent communication and facilitation skills to effectively lead discussions and workshops with stakeholders.
Ability to translate complex business requirements into clear and concise functional specifications for developers.
Experience with business process requirements mapping, functional documentation, and documentation tools.