Role & Responsibilities:
- Collaborate with function SMEs such as those in Shari'ah accounting to understand outcomes for a product release and translate them into business requirements for Policy, Billing & Claims.
- Product Business Requirements to be developed considering the industry requirements and validated by research.
- Take ownership while working in a SAFe Agile model with business users.
- Present and highlight features in product demos to wider audience / customer.
- Requirements to be documented as features & user stories for the corresponding feature. Additional details including end to end business scenarios, user interface mock-ups and integration points should be included as collaterals.
- Develop and document functional specifications and use cases.
- Support issue analysis/triaging and provide fixes during test phases, as well as production issue resolution to ensure key Product SLAs are met.
- Maintain strong knowledge of insurance policy administration systems, industry trends, and emerging technologies.
Skills related to Islamic Insurance (Takaful)
- 12+ years of experience as SME in Islamic Insurance.
- Understanding of Shari'ah law with respect to Takaful insurance program.
- Ability to establish standard operating procedures as per Shari'ah law.
- Determine the Shari'ah compliance of Islamic Insurance products.
- Efficiently work with Shari'ah Supervisory Boards.
Other Skills & Qualifications:
- Bachelor's degree in engineering; master's degree (MBA) a plus
- Experience with SAFe Agile Development practices and processes.
- Experience with the COTS Platforms/Products is a plus.
- Extensive experience in creating complex excel workbooks, writing macros, or working in programming languages is a plus.
