Business Analyst (Mid level) - Malaysians Preferably

This role reports into Head of Product Management | Location: Bangsar South | This is an ONSITE role.

As a Business Analyst (Tech) specializing in fintech mobile app solutions, your core responsibility will revolve around conducting comprehensive analysis and gaining a deep understanding of the organization's and customers needs. This understanding will drive the development of effective and innovative solutions for financial services delivered through mobile applications.

Key Responsibilities

• Performing thorough market research and conducting in-depth analysis of user feedback to identify emerging trends, preferences, and areas for enhancement.
• Collaborating closely with diverse stakeholders, such as product managers, developers, and designers, to comprehend business requirements and provide valuable insights into user behavior, workflows, and processes.
• Developing and maintaining precise product roadmaps, feature backlogs, and use cases that effectively guide the entire product lifecycle, from development and testing to successful deployment.
• Crafting accurate functional specifications, user stories, and wireframes that precisely capture the intricate product requirements and align seamlessly with user needs.
• Facilitating crucial product demonstrations, user acceptance testing, and feedback sessions to ensure exceptional product quality and achieve utmost user satisfaction.
• Conducting meticulous impact assessments, cost-benefit analyses, and risk assessments to evaluate the feasibility and effectiveness of proposed solutions.
• Providing unwavering guidance and support to the development team throughout the entire development lifecycle, including proactive clarification of requirements, meticulous testing, and seamless release management.
• Identifying and meticulously tracking key performance indicators (KPIs) and relevant metrics to gauge the overall success of the product and generate insights that drive future improvements.
• Staying continuously updated with the latest industry trends, regulations, and emerging technologies, enabling you to deliver innovative solutions and maintain a competitive edge.

What we are looking from you

• Minimum 3-5 years of professional experience as a Business Analyst, Functional Consultant, Product Specialist, or Product Owner in a similar role in the relevant field.
• Preferred experience in the technical aspects of SaaS-based technology vendors, fintech, or in an end-user environment.
• Demonstrated expertise in client management, showcasing commercial awareness, tactfulness, decisiveness, and a commitment to delivering exceptional service.
• Excellent communication skills in English, both written and verbal, with the ability to effectively engage with clients and internal stakeholders.
• Strong interpersonal skills to cultivate positive working relationships.
• Experience working with Agile methodologies and tools such as JIRA, Confluence, or Trello is a plus.
• Additional qualifications such as a relevant degree and other certified credentials will be considered advantageous in addition to the requirements mentioned above.

Join our client's dynamic team and be part of the exciting journey in shaping the future of fintech through cutting-edge mobile applications. Apply now and make a significant impact on the world of finance!