(24007UN)
Malaysia-Selangor-Kuala Lumpur - Kulco | Full-time | Permanent | Mixed Shift
YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMRPOVE THE LIFE OF OUR CUSTOMERS
Would you like to become part of the worlds most international company
A company that pioneered cross-border express delivery in 1969 and it now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide And the more people we connect, the better life will be on our planet.
Do you want to make a difference Then come to our Insanely Centric Team and become a Certified International Specialist!
YOUR TASKS
To manage, drive, and support IT projects/application that address business opportunities and issues through goal setting, planning and implementation within budget and on time.
To support country digitalization and Continuous improvement program, to analyze, assess, capture function business requirements according to project management tools, or DHL First Choice methodology.
To deliver projects/initiatives that improves employee experiences, customer experiences, and enhance operational efficiencies.
Be conscious and leveraging the best use of available technologies within organizations.
To provide project update regularly against project plan to ensure visibility of project progress to ensure project completion in time and on budget.
To translate business requirements and be conscious on the technologies within the organization to meet the business need.
To provide technical support to local business applications and liaise with ITS counterpart for EGAP core application supports.
To review the change request, implement and maintain approved local applications and reports according to changing business needs.
To adhere to change management process.
Provide requested routine support on applications.
Provide training and advice of core/local applications to users where its applicable.
Liaise with third party software/hardware services providers as an extension of software development/support resources
Process
Deep dive and understand on business requirements, captured and evaluate against technical feasibility.
Compiled to IT Country local process for the E2E IT development cycle.
Documentations.
To participate in IT strategy planning
People - Management
To develop skills in DHL proprietary applications.
To develop a high performance service culture within the IS Department.
To manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.
To identify training needs and opportunities to develop a highly skilled Business Services team.
YOUR PROFILE
Exhibits an exceptional degree of ingenuity, creativity, resourcefulness and empathy.
3-5 years IS and business experience, preferably in logistics industry
3 years experience with Business or Systems Analysis responsibilities
Degree in Information Services/Business (or equivalent)
Communication skills (English), spoken and written (excellent)
Technical expertise in:
Knowledge of all DHL EGAP applications and expert in some of them
Adequate of Database knowledge (MSSQL, Dataverse, Azure, etc)
Desktop systems and application environment
Some knowledge in telecommunications and networking
In-depth knowledge of system development tools used by DHL (e.g. Nintex, M365, Power Platforms, etc...)
Latest web technologies
Some knowledge in business application development life cycle
M365 applications
Power Platforms
Data Analytics Skills
OUR OFFER
Strong career support in a international environment
Great culture and colleagues
Multifarious benefit program
Do you see a personal challenge in these versatile and reponsible tasks Then apply now!
We look forward to receiving your application!
Posting Legal Entity DHL Express (Malaysia) Sdn. Bhd.
