RESPONSIBILITIES: - Act as company representative responsible for the consolidation, presentation and justification of Over and Above (O&A) dossiers to Customers:
- a. Technically understand the root cause of the damage
- b. Identify responsibility of the O&A Propose recommendation
- c. Negotiate and settle the commercial value of O&A
- 2. Monitor all maintenance works performed are commercially administered in accordance with applicable terms and conditions. Identify gaps and drive resolution.
- 3. In coordination with the FHS procurement, negotiate the additional works charge on Time and Material basis by the suppliers
- 4. Under the accountability of the Customer Program Manager (CPM) be responsible, internally and towards the customer, for the recharge of O&A
- 5. To coordinate in-service issues related to O&A with other functions of the FHS Operational teams.
- 6. Be the main interface of the FHS Customer Program team for the assigned FHS customer, for the analysis & validation of O&A related to the FHS-C or FHS-TSP contract and for the identification of top items requiring support from Company Customer Services organisation.
- 7. Collect, capitalise and share the experience gathered in such negotiation
- 8. Provide ad-hoc support to FHS CPM
- 1. Good administrative skills and proven experience in admin
- 2. Core competencies in communication, customer relationship and negotiations
- 3. Excellent written and spoken English level
- 4. Adaptability to different cultural environments, proven diplomacy skills
- 5. Ability to work independently with minimal supervision
Job Types: Full-time, Permanent
Pay: RM2,500.00 - RM3,800.00 per month
Benefits:
Maternity leave
- Opportunities for promotion
Parental leaveSchedule:Supplemental Pay: Performance bonus
Application Question(s):
- What is your expected salary
How long is your notice period
Experience:- aviation: 3 years (Required)
Airline Maintenance: 3 years (Required)
Language:
* English (Preferred)
