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City-Link Express (M) Sdn Bhd

Building Maintenance Officer (SHAH ALAM)

City-Link Express (M) Sdn Bhd
Early Applicant
  • a month ago
  • Be among the first 50 applicants
Exp: 1-3 Years
Shah Alam, Malaysia
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Job Description

  • Respond to customer enquires/complaints within 2 hours.

  • Achieves satisfactory customer satisfaction index.

  • Submit service exception reports to BIC within 48 working hours.

  • Ensure completion of special projects/task.

  • Check/classify and verify all pending from dispatch rider.

  • Ensure all informations are updated into system.

  • Make arrangement for urgent consignment.

  • Check and handle all major A/C document.

  • Follow all ISO procedures and requirement.

  • Monitoring all Pre alert document and ADC card.

  • Check and revert back all email to origin.

  • Answer telephone call within 3 rings.

  • Acceptance of incoming shipment.

  • Attending to customer request and questionnaires.

  • Attend to walk in customer at the counter.

    Job Type: Permanent

    Pay: RM1,500.00 - RM2,500.00 per month

    Benefits:
  • Professional development
Schedule:
  • Monday to Friday
Supplemental pay types:
  • Overtime pay


Education:
  • STM/STPM (Preferred)

Experience:
  • Customer Care Specialist: 1 year (Required)

Language:
  • Bahasa (Preferred)
* English (Preferred)

More Info

Industry:Other

Function:customer service

Job Type:Permanent Job

Skills Required

Customer Care
professional development
english

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Date Posted: 23/10/2024

Job ID: 97601719

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Last Updated: 25-10-2024 03:52:26 PM
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