Primary Responsibilities Greet and welcome guests at the main entrance
Assist in driveway management
Assist arriving and departing guests by opening and closing car and taxi doors
Maintain a clean and tidy entrance and baggage room
Ensure timely pick up and deliveries pertaining to baggage handling
Provide information and/or assistance to guests as and when required
Try to remember individual guest's names especially repeat and long staying guests. Routinely greet guests as they pass through the lobby to extend a personalized service
Ensure all job assignments are properly logged in respective logbooks. Use the Duty Log to document matters of importance
Upon arrival of newspapers, prepare and deliver them to guest rooms as assigned by Front Office staff
Alert Security or Duty Manager of suspicious looking person(s) / articles
Maintain complete knowledge of all food & beverage services, outlets and hotel services/features
Be fully conversant with hotel fire & life safety/emergency procedures
Attend all briefings, meetings and trainings as assigned by management
Report for duty on time wearing clean and complete uniform at all times
Maintain a high standard of personal appearance and hygiene at all times
Perform other reasonable duties assigned by the Management of the Hotel
Secondary / High school education
Good reading and oral proficiency in English language
Ability to speak other languages and basic understanding of local languages will be an advantage
No experience is required, training will be provided
Good communication and customer contact skills
Service oriented with an eye for details
Ability to work effectively and contribute in a team
Self-motivated and energetic
Must be well-presented and professionally groomed at all times
Job Type: Permanent
Schedule:
Rotational shift
