Job Responsibility
Key Responsibilities
Coffee Preparation and Service:
- Prepare and serve a variety of coffee beverages, including espresso-based drinks, following standardized recipes and techniques.
- Grind coffee beans, extract espresso shots, steam milk
- Ensure consistent taste, quality, and presentation of beverages by adhering to company standards.
Customer Service
- Greet customers warmly, take orders, and provide recommendations based on their preferences.
- Engage with customers, answer their questions and menu offerings.
- Deliver prompt and friendly service, ensuring an enjoyable and personalized experience for each customer.
Equipment Maintenance And Cleanliness
- Operate and maintain coffee equipment, such as espresso machines, grinders, and brewers, ensuring they are clean, calibrated, and in proper working condition.
- Follow health and safety guidelines, including proper handling and storage of perishable items, cleaning schedules, and sanitation procedures.
- Regularly clean and organize the coffee bar area, including counters, utensils, and seating areas.
- Cash Handling and Point of Sale (POS) Operations:
- Process customer transactions accurately and efficiently using the cash register or POS system.
- Handle cash, credit cards, and other forms of payment, ensuring proper accounting and reconciliation.
- Maintain accurate cash balances and adhere to cash handling policies.
Team Collaboration
- Collaborate with other baristas and team members to ensure smooth operations and efficient service during peak periods.
- Assist in training new baristas on coffee preparation techniques, customer service, and company procedures.
- Communicate effectively with team members and management to address any operational or customer-related issues.
Job Requirements
Having prior experience as a barista in a coffee shop or similar setting is preferred but not required. Training will be provided.
- Passion for coffee and a strong desire to learn
- Excellent customer service and communication skills with a friendly and approachable demeanor.
- Ability to work in a fast-paced environment, handle multiple tasks, and prioritize effectively.
- Attention to detail and commitment to maintaining high-quality standards in beverage preparation.
- Ability to stand for extended periods and lift moderate weights (coffee bags, milk containers, etc.).
Job Benefits
- Salary ranges from RM2,000 - RM2,300
- 8 Days Annual
- EPF, SOCSO & EIS Contribution
