Responsibilities- Collect data and do filing properly via CRM system.
Issue daily reports based on internal/external systems.- Co-operate with Customer Service to resolve any cases.
Report to Technical team if any system issues.
- Assist supervisor to complete other duties assigned.
Around 1 year of back office / administration / KYC / documentations or customer service experience.
- Ability to work on shift hours.
Proficient in English and Mandarin (speak, read and write).- Fast learning ability, familiar with Microsoft Office applications.
Customer focus, result and quality orientation.
- Teamwork spirit, proactive and self-motivated.
7am-4pm, 3pm-12am, 11pm-7am (WFH for night shift)- Working location: KL Eco City
Job Type: Full-time
Pay: Up to RM5,- 00 per month
Benefits: - Health insurance
Maternity leave
Professional development
Schedule:
Ability to commute/relocate:- Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):- Are you able to work on shift rotational - 7-4pm, 3pm-12am, 11pm-7am (shifts change biweekly once), may include public holidays and weekends
Experience:- back office/ KYC/ customer support/ documentation: 1 year (Required)
Language:
, read & write Chinese/ Mandarin (Required)
