AV Technician

Event Support

• Conferences and Meetings: Setting up, operating, and troubleshooting AV equipment such as projectors, microphones, speakers, and video conferencing systems for business meetings, conferences, and conventions.

Weddings and Celebrations: Providing sound systems, lighting, and video services for weddings, parties, and other private celebrations held at the venue.

Guest Services

In-Room Entertainment: Installing and maintaining in-room entertainment systems, including TVs, sound systems, and interactive media services.Public Areas: Setting up AV systems in public areas like lobbies, lounges, and restaurants to enhance ambiance and provide entertainment.

• Live Entertainment
• Concerts and Shows: Managing sound, lighting, and video equipment for live music performances, theater productions, and other entertainment shows hosted at the venue.

Themed Events: Providing AV support for themed nights, cultural performances, and other special events organized by the hotel or resort.

Technical Support and Maintenance

Equipment Maintenance: Regularly inspecting, maintaining, and repairing AV equipment to ensure it is in good working condition.System Upgrades: Implementing upgrades and new installations to keep up with technological advancements and enhance guest experiences.

• Staff Training
• Operational Training: Training hotel staff on how to use AV equipment for day-to-day operations and minor troubleshooting.

Safety Training: Ensuring staff are aware of safety protocols related to AV equipment setup and operation.

Customer Interaction

Client Liaison: Working closely with event organizers, clients, and guests to understand their AV needs and ensure their expectations are met.Technical Assistance: Providing on-site technical assistance and troubleshooting during events to ensure seamless AV operations.

• Sales and Coordination
• Package Development: Assisting in the development of AV service packages for various types of events and functions.

Coordination with Vendors: Liaising with external AV vendors and suppliers for equipment rentals and purchases as needed.

Innovation and Adaptability

Adopting New Technologies: Staying updated with the latest AV technologies and trends to continually enhance service offerings.Creative Solutions: Designing and implementing creative AV solutions tailored to unique event requirements and venue capabilities.

Skills and Qualifications

• Technical Proficiency: Expertise in operating and troubleshooting various AV equipment, including sound systems, projectors, lighting systems, and video conferencing tools.

Problem-Solving Skills: Ability to quickly diagnose and resolve technical issues under pressure.

Customer Service: Strong communication and interpersonal skills to interact with clients and guests effectively.Flexibility: Adaptability to work varying hours, including nights, weekends, and holidays, depending on event schedules.

• Detail-Oriented: Attention to detail to ensure high-quality AV setup and operation.

Certifications: Relevant certifications (e.g., Certified Technology Specialist, or CTS) can be beneficial.

Career Advancement

Specialization: Technicians can specialize in specific areas such as lighting design, sound engineering, or video production.Management Roles: Opportunities to advance to supervisory or managerial positions overseeing AV operations and teams.

• Freelancing: Many AV technicians in the hospitality industry can work as freelancers, providing services to multiple venues and events.

Job Type: Full-time

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

• Free parking

Health insurance

• Meal provided

Opportunities for promotion

• Parental leave

Professional development
Schedule:

• Afternoon shift

Early shift

• Evening shift

Weekend jobs
Supplemental pay types:

• Overtime pay

Yearly bonus

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

* AV Technician: 3 years (Preferred)