About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Four Seasons Hotel and Residences is part of a 65-storey mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel and a six- floor of 250,000 square foot luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur. The Hotel introduces several unique dining outlets to the city, including a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with sweeping views of the Petronas Twin Towers. The Hotel will also offer an executive lounge for business travelers, a serene spa, wellness-focused fitness centre and rooftop infinity pool offering panoramic views of Kuala Lumpurs endless skyline. Lush landscaping around the rooftop pool and terrace will create an urban oasis, echoing the greenery of the KLCC Park below.
Four Seasons Hotel Kuala Lumpur is looking for top talent to join the team.
About Four Seasons Hotel Kuala Lumpur
Four Seasons Hotel and Residences is located in the Golden Triangle neighborhood, Kuala Lumpurs thriving business and financial district. The Hotel is part of a 65-storey mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel and a six- floor of 250,000 square foot luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur.
The latest addition to the citys dramatic skyline and a vibrant hub for both business and leisure travellers, Four Seasons Hotel Kuala Lumpur will be conveniently located in close proximity to the citys major attractions, including the Petronas Twin Towers and the Kuala Lumpur City Centre (KLCC). Often referred to as a city within a city, the KLCC will offer designer shopping, fine dining, and the best of the citys electric nightlife. The Hotel will also overlook the KLCC Park and be directly connected to the esplanade, allowing guests to take full advantage of the Parks 50 acres of green space, including lush gardens, fountains, waterfalls, a wading pool, and jogging track.
An exciting addition to Kuala Lumpurs culinary scene, the Hotel will introduce several unique dining outlets to the city, including a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with sweeping views of the Petronas Twin Towers.
The Hotel will also offer an executive lounge for business travellers, a serene spa, wellness-focused fitness centre and rooftop infinity pool offering panoramic views of Kuala Lumpurs endless skyline. Lush landscaping around the rooftop pool and terrace will create an urban oasis, echoing the greenery of the KLCC Park below.
Four Seasons Hotel Kuala Lumpur will offer both international and regional travellers an urban complement to the existing Four Seasons Resort in Malaysia, the award-winning Four Seasons Resort Langkawi.
About Four Seasons
Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 105 hotels and private residences in major city centers and resort destination in 43 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the worlds best hotels and most prestigious brands in reader polls, traveller reviews and industry awards.
AV Supervisor (Banquet)
AV Supervisor (Banquet) is an essential member of the Banquet team dedicated to providing exceptional quality and service to our guests. The AV Supervisor (Banquet) provides an enjoyable, expertly coordinated function experience for large dinners, receptions and events conforming to Four Seasons standards of excellence for quality, professionalism and friendliness. The AV Supervisor (Banquet) anticipate, and service guests needs before being asked and are knowledgeable about all audio-visual options for events.
We are looking for an individual who poses an affinity for guest service! This position requires an applicant with a high level of knowledge of assembling, operating, maintaining and repairing equipment used in events/ functions. Candidates must have excellent interpersonal skills for interaction with internal and external guests. The ability to perform this position to Four Seasons Standards and learn the Sequence of Service is required. The AV Supervisor (Banquet) position requires the ability to lift up to 60lbs and applicants must have a flexible schedule with the ability to work all shifts, weekends and holidays. The ideal candidate will have an outgoing personality and a can-do approach to any request!
Main Responsibilities / Tasks:
The ability to follow proper payroll and uniform procedures.
The ability to offer guests of events an enjoyable, expertly managed audio-visual experience conforming to Four Seasons standard of excellence for quality, professionalism and friendliness.
To have superior knowledge and be also execute efficiently the sequence of AV requirement setup for all events.
The ability to anticipate and service of guests requirements before request are necessary.
The ability to provide AV support to events in an unobtrusive and professional manner.
To handle and resolve all related guest concern and inform management immediately.
To promote a positive and healthy working environment within the department and the division.
To inspect all AV equipment of the function spaces and action accordingly.
The ability to check and ensure that all audio-visual equipment are properly set, and the overall condition of the AV facilities is defect free.
The ability to be vigilant throughout events and ensure efficient service throughout the event anticipating every guest needs.
The ability to change ashtray, serve cigarettes, crumb tables and offer after events drink and cigars.
The ability to ascertain a guests satisfaction and handle any problem which may arise informing a manager of the problem and how it was resolve.
The ability to service all needs for any function.
The ability to report any accident immediately, no matter how minor to a manager.
The ability to respond properly in any hotel emergency or safety situation.
The ability to move AV equipment.
The ability to organize the event spaces and the area surrounding it when needed.
The ability to perform other tasks or projects as assigned by hotel management.
Candidates must speak read and write Bahasa Malaysia as well as being fluent in English. Must have the right to work in Malaysia.
Visa sponsorship is not available for the role. Only successful candidates will be contacted.
Join Our Team
Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel Kuala Lumpur provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazines 100 Best Companies to work for since
What to expect: You will
Be a champion of the Golden Rule: Do unto others as you would have them do unto you
Be part of a cohesive team with opportunities to learn, grow and develop
Have the opportunity to engage in diverse and challenging work
Derive a sense of pride in work well done
