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Associate Market Manager (Kuala Lumpur)
The Associate Market Managers primary responsibility is to onboard, develop and maintain a high-quality portfolio of hotel and property products (i.e. relevant, attractive and competitive) for Expedias fast-growing global customer base, within their assigned territory. In doing so, you will also continuously work with Expedia Group's property partners to help them maximize the production potential from their participation in the Expedia marketplace by smartly utilizing the power of Expedia Groups unique data insights, marketing, distribution and revenue management toolset.
This role is the core on which the Market Management team is based. The team ensure that the Expedia Group brands global customers always find the most suitable property for their dream trip wherever they want to go, and that our hotel partners can effectively, efficiently and throughout the year, reach Expedia Groups full breadth of global traveler demand.
What you'll do:
Develop and sustain strong partner relationships by providing relevant data insights and high-quality consulting services to hotel partners (revenue management advice, marketing opportunities)
Ensure that partner hotels products (content, rates and availability) are consistently optimized on the Expedia sites to maximize customer conversion
Secure additional lodging rates and availability information over high demand and compression periods to satisfy customers pressing needs
Secure seasonal deals and promotions within the guidelines set by management to support the brands merchandising and marketing efforts
Continuously promote and develop hotel partners high engagement with Expedias full suite of:
Unique market insights (partner reports, competitive data, key performance drivers)
Revenue management tools (dynamic promotions, packages, fenced deals, mobile)
Marketing and merchandising opportunities
Specialized brands (e.g. Egencia, Hotwire, Media Solutions) potential opportunities
Self-service tools (Expedia Partner Central)
Who you are:
3-4 year's experience
Approximately 20% of travel for market visits
Please note, we also utilize highly effective video and social technologies that can allow employees to optimize their commitment to travel, communication and collaboration
High impact personality: intellectual agility, entrepreneurship, compassion in relationship, great teammate
Hungry, determined, motivated, willing to take action and results-focused
Organization and time management skills, rigor, attention to details
Proven follow-up/persistence when facing challenging situations
Ability to multi-task effectively and be able to change gears quickly without skipping a beat
Demonstrates ability to prioritize work and be laser-focused on achieving critical targets, goals and/or strategic objectives set by leadership team
Relationship builder; earns the confidence of others
Bridges and sustains solid partnerships based on mutual support through a reciprocal style
Appetite for innovative technology, fast-changing business environment, data driven decision-making
Demonstrates problem solving skills
Ability to select and present insights, including performance, market and competitor analysis and to implement substantial action plans based on the data
Proficiency in English language skills
Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to
Ability to effectively communicate to various levels and through a variety of communication channels
Able to work independently as well as be a strong team worker, ensuring the whole team wins
Help other team members acquire skills or achieve targets/goals
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia, Hotels.com, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, CarRentals.com, and Expedia Cruises.
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Employment opportunities and job offers at Expedia Group will always come from Expedia Groups Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless youre confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
