The Associate Key Account Manager position is responsible for sales, development and growth of major key accounts in alignment with company sales processes, plans and objectives. The candidate will work together with National Sales Manager and Key Account Manager to develop Customer Business Plans and cascade the plans to other team members in other regions to ensure flawless execution. He / She will implement a consultative selling style that operates independently on a daily basis and maintain excellent relationships with customers at all levels.
The Associate Key Account Manager works independently to manage the Malaysia business under broadly defined goals and objectives determined by the National Sales Manager of Malaysia.
Knowledge, Skills and Abilities:
Specific skills required include: excellent communication and interpersonal skills and negotiation skills, team motivation ability, good business acumen, ability to make presentations to various sized customer groups.
Analytical and problem-solving skills from strategic perspective .
Work Environment:
Work with cross-functional teams
Travel as necessary
Experience:
A minimum of 5 years business and field sales experiences in FMCG / medical / healthcare with B2B and B2C environment
Strong understanding of customer and market dynamics and requirements
Experience and demonstrated track record of performance and results
Prepared and delivered strategic, forward focused Customer Business Plans
Education:
Bachelor Degree of business, science or technical related optical experience
Bachelor of Optometry
Develops strategies and long-term action plans for CooperVisions strategic customers and key account in Malaysia to build partnerships that secure mutual long-term growth and deliver joint value for customers and CooperVision. Ensure key account customers see CooperVision as supplier of choice in the optical market
Develops partnership working relationship with accounts and manages assigned accounts to maximize income / revenue and profitability and ensures execution of the agreed plans, promotions and campaigns as well as achievement of sales budgets at customer level
Identifies customers business needs at corporate level by demonstrating deep knowledge of customers business and engagement with their key functional departments
Manages the development of customer business plans and maximizes account revenue and profitability in the short and long term and creates innovative solutions to maximize selling opportunities. Uses financial insights and value chain knowledge to make effective revenue and profit decisions
Interfaces with all departments to insure continued sales growth within accounts. Most importantly, coordinates with Marketing to create relevant programs to maximize growth and with Sales to implement strategies and tactics
Continues to develop overall sales abilities and attends any sales courses deemed necessary by their manager
Prepares presentations, proposals, plans and contact reports as necessary
Participates in strategy sessions for development of sales programs, pricing and policies
Develops an extensive knowledge related to competitive contact lens companies
Communicates necessary information to appropriate departments-including coordination of efforts between multiple departments
Learns and utilizes CVMY software programs to enhance sales and provide information as required
Travels extensively to customer accounts
