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Logistics/Courier/Freight/Transportation
With a global team of 6000+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.
Digitalization. Simply delivered.
At IT Services, we are passionate about ServiceNow. Our Customer Service team is continuously expanding. No matter your level of Associate Devops Engineer proficiency, you can always grow within our diverse environment.
#DHL #DHLITServices #GreatPlace #devops #linux #servicenow #csm
Grow together
Our team is looking for an Associate Devops Engineer which provide L2 and L3 support for Global BU Critical service SPARK and ensure that all agreed targets, SLA's and Metrics are met. You need have strong knowledge in ServiceNow particularly Customer Service Management (CSM) module to perform troubleshooting on issues raised by users. You are also expected to have strong analysis skills and be independent in supporting the system.
Ready to embark on the journey Here's what we are looking for:
As Associate DevOps Engineer, having mid-server, Linux and DB knowledge is a huge plus. You are able to work independently, prioritize and organize your tasks under time and workload pressure.
Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English will be certainly useful. Teams around the globe, thus being advanced in spoken and written English will be certainly useful.
An array of benefits for you:
Great Team
Hi, my name is Lee Cheong Loong and I'm a team manager. I started my career at DHL IT Services back in 2004, when I took a role as Application Support in the Customer Service team. In 2016, I moved to a management role, being Manager of team. Together with the strong support of a multinational & diverse team, we are working on our common ambition - Customer Service. Looking forward to having you onboard!
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.
Date Posted: 11/11/2024
Job ID: 99796853
DHL is a German logistics company providing courier, package delivery and express mail service, which is a division of the German logistics firm Deutsche Post. The company group delivers over 1.6 billion parcels per year. DHL Express is market leader for parcel services in Europe and Germany's main Courier and Parcel Service.
The company DHL itself was founded in San Francisco, United States, in 1969 and expanded its service throughout the world by the late 1970s. In 1979, under the name of DHL Air Cargo, the company entered the Hawaiian islands with an inter-island cargo service using two DC-3 and four DC-6 aircraft. Adrian Dalsey and Larry Hillblom personally oversaw the daily operations until its eventual bankruptcy closed the doors in 1983. At its peak, DHL Air Cargo employed just over 100 workers, management and pilots.
