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Banking/Accounting/Financial Services
Solicit and promote sales of Personal Financing (PF) product to achieve business KPIs
Deliver superior customer experience
Sales
Solicit and promote sales of PF products.
Achieve individual sales targets and contribute towards the achievement of Group targets.
Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self generated leads.
Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers.
Cross selling of other retail banking products such as ASB, PF-i, Credit cards and etc.
Customer Service
Ensure high standard of customer experience in line with the quality and standards set by the Bank
Compliance
Ensure compliance to the policies and procedures set by the Bank
Protect the image and brand of the Bank
Operations
Ensure that the physical premise is well maintained inline with the quality and standards set by the Bank
Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
Strong selling and negotiation skills (Preferably with at least 1 year of sales experience in financial industry)
Strong interpersonal skills and service oriented (Natural at interacting and building trust with mass customers)
Demonstrates initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
Ability to relate and connect to local community (Preferably with established local network / contacts)
Preferred
Good communication skills (Local knowledge and dialect is a plus)
Basic understanding of finance and banking products is a plus
Basic computer skills
Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards
Date Posted: 13/11/2024
Job ID: 100228273
RHB Banking Group is a multinational regional financial services provider that is committed to delivering complete solutions to customers through differentiated segment offerings and an ecosystem that supports simple, fast and seamless customer experiences, underpinned by a cohesive and inspired workforce, and relationships built with stakeholders.