Assistant Store Manager (Retail Beauty Skincare Store)

Assistant Store Managers are responsible for helping customers find the products that best meet their needs while meeting sales targets. This is achieved by growing the customer base, promoting customer loyalty and delivering excellent customer service. This role is also responsible for promoting a positive and professional image of the organisation. Store Managers have additional managerial duties that include assisting the Area Manager to lead, direct and motivate the sales team to achieve company objectives. Additionally, they are responsible for ensuring the smooth and efficient running of the store and its personnel.

• Sales & Customer Service:

Receive and approach customers, identify their needs, conduct demonstrations & recommend products

• Employ energetic sales techniques, work to close the sale

Up sell or present product packages

• Achieves sales targets

Ensure a high level of customer service handling & resolving customer issues

• Develop and maintain relationships with current customers and potential customers as well enhancing customer loyalty

Demonstrate thorough product knowledge

• Listen to the marketplace and customers requirements

• Administrative Duties:

Maintain cleanliness and order of the store

• Conduct open & close of business including inventory management -

Process customer payments (cash handling, POS &ERP system)

• Complete daily envelop including sales totals, stock requirements, cash, receipts & settlement reports

Inventory management

Managerial Duties: Supervise the store and staff members

• Maintain communication with Area Manager

Provide guidance, support and feedback to sales team

• Lead by example

Ensure all staff members operate according to company policies and procedures

• Other:

Act as a positive ambassador for the company at all times

• Abide by company policies and procedures at all times

Maintain upwards communication including trends, feedback (i.e. customer, product), recommendations for improvement and efficiency

• Regularly evaluate systems and processes to ensure maximum efficiency

Benefit

• Basic + Com (Good performance can earn up to RM 15000 per month)

Medical & Annual Bonus

• Sick, Leave

Staff purchase

• Opportunity to develop and grow in the company, we expending in Malaysia

Monthly performance bonus

• Product Training and minimal Guide will be provided

Job Type: Permanent

Pay: RM3,

• 00 - RM6,000.00 per month
  
  Benefits:
• Opportunities for promotion

Professional development
Schedule:

• Afternoon shift

Day shift

• Rotational shift

Supplemental Pay:

• Commission pay

Performance bonus

Ability to commute/relocate:

• Johor Bahru: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• store manager: 2 years (Preferred)

Application Deadline: 05/31/2022
Expected Start Date: 08/01/2024