- Assist Sales Manager in developing and implementing strategic plans to achieve sales targets and profitability goals across all retail locations.
- Provide leadership and support to branch managers and staff, ensuring adherence to company policies, procedures, and standards.
- Monitor and analyse sales performance metrics to identify areas for improvement and implement corrective actions as necessary.
- Ensure customer satisfaction by delivering timely and quality services.
- Assist in the preparation of budgets, forecasts, and financial reports, and actively participate in cost control measures to optimize profitability.
- Participate in recruitment process.
- Work closely with marketing team in marketing plans implementation to achieve sales target and increase brand visibility.
- Assist in the execution of marketing and promotional initiatives to drive traffic and enhance brand visibility in the assigned area.
- Effectively communicate with management, to provide updates on branch performance, initiatives, and challenges.
- Train staffs on sales performance, brand promotion and customer service activities.
- Evaluate employee performance and develop individual development plans, fostering a positive work environment and employee engagement.
- Evaluate existing business procedures and recommend improvements.
- Manage customer issues and feedback in accurate and timely manner.
,
- Strong leadership abilities with a focus on team development, coaching, and performance management.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment.
- Good written and verbal communication skills in both English and Chinese are necessary for effective team communication, interacting with upper management, and addressing customer concerns.
- Detail-oriented with excellent organizational skills.
[Apply now at https://my.hiredly.com/jobs/jobs-malaysia-strip-ministry-of-waxing-job-assistant-sales-manager-0]
