Assistant Manager, Key Account Management

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Summary:
The position is responsible to drive the success of the UOB Bank wide key account management.

PRINCIPAL DUTIES & RESPONSIBILITIES:

• Driving the success of Key account management towards achieving UOB Joint Plan which includes product development, marketing, training, operation, governance and digital initiatives.

• To be responsible to support and deliver UOB Bankwide APE performance.

• To be responsible to plan and execute initiatives to achieve the objective namely training, coaching, marketing, products, sales campaign and underwriting/operation initiatives.

• To prepare insights and analysis based on the available reports for periodic performance review with internal and bank partners.

• To arrange, plan and coordinate meeting with internal and external business partners.

• To write and documented meeting minutes and work with internal stakeholders on the timeline delivery.

• To lead and project manage any projects including new products, channel enhancements or others. Project manage by identifying key PIC, setting clear directions and timeline with UOB partner.

• To monitor towards closure on operation related matters, including billing, sales file, process flows while working closely with Prudential operations team. To identify any risks and to escalate any matters for clear directions and alignment between Prudential and UOB.

JOB SPECIFICATION

a. Qualifications:

• Diploma / Degree with successful track records

• Prior telemarketing experience of proven track record in life insurance sales management would be preferred.

b. Experience:

• Minimum 2 years related experience in similar capacity.

c. Knowledge:

• Problem solving skills and results oriented.

• Meticulous with the ability to work under pressure.

• Business planning and project management background would be an added advantage.

• Excellent communication, writing, research, presentation, interpersonal and negotiation skills.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.