AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

Responsible for developing, maintaining & executing robust processes and frameworks to support the full L&D life cycle for the business

• Understand internal customer requirements, analyze training needs, and work collaboratively with HR Business Partners, and functional leads to enhance the HR training catalogue.
• Stay current with new L&D trends and apply this knowledge to advise and provide solutions to AIA ITM
• Develop and coordinate various initiatives and training programs to upskill AIA ITM employees and leaders.
• Serve as the main L&D point of contact for the AIA ITM
• Act as a change agent to strengthen the learning culture and introduce new learning trends.
• Track training usage and effectiveness metrics regularly, making recommendations to continuously improve training programs.
• Independently prepare, coordinate, and deploy internal training/programs and suggest ideas for continuous improvement.
• Write articles and posts to promote the HR training catalogue and foster a learning culture.
• Lead improvement initiatives for AIA ITM communications, processes, and deliverables.
• Manage virtual and physical trainings efficiently, including quotations, purchase requests, room bookings, feedback surveys, etc.
• As an L&D system subject matter expert, perform learning content uploads, create reports/analytics, and provide general administrative support.

Job Requirements

• Education : University degree or equivalent
• Passionate about learning with 5-8 years of experience in Learning and Development.
• Business acumen: ability to understand business needs and translate them into efficient and engaging learning activities.
• Team player with the ability to collaborate with multiple teams at all organizational levels as well as with external vendors.
• Excellent organizational skills with an eye for detail.
• Result-driven, maintaining a high level of service and quality.
• Strong project management and multi-tasking skills.
• Excellent English oral and written communication skills.
• Proficient in MS Excel, Word, PowerPoint, and Teams.