AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

The Assistant Manager, Cloud Automation complements our existing Group Automation Engineering Team in monitoring and development of the Group Automation Platform. The ideal candidate will monitor system performance, debug incidents, and implement enhancements that reduce incidents while improving the overall quality of the platform. This role is critical in ensuring a reliable and efficient automation environment.

Responsibilities:

• Supervise and monitor the group automation platform to ensure optimal performance.
• Debug and resolve incidents promptly to minimize downtime and disruptions.
• Deliver enhancements to the automation platform that improve functionality and user experience.
• Collaborate with cross-functional teams to identify automation needs and implement solutions.
• Maintain documentation of system configurations, incident resolutions, and enhancement processes

Experience:

• Minimum of 7 years of experience with automation tools such as Ansible and Terraform.
• Strong experience working with cloud providers (e.g., AWS, Azure, GCP).
• Familiarity with ServiceNow, including the development of approval workflows, flows, and self-service catalog items, is a plus.
• Proven problem-solving skills and the ability to troubleshoot complex issues.
• Excellent communication and collaboration skills.

Special skills:

• Ability to adjust to multiple and changing priorities, remaining flexible and open
• Ability to create and maintain cooperative working relationships with internal and external stakeholders of all levels
• Analytical and communication skills to understand business context and enquire, counsel, and present solutions in an understandable and simple manner.
• Be a self-starter and possess the confidence and skills to operate with and enjoy a high degree of autonomy