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GENO Management

Application Support Specialist

Early Applicant
  • 28 days ago
  • Be among the first 50 applicants

Job Description

Position: Application Support Specialist
  • Location : Kepong
  • Salary Range: RM3000-RM4500
  • Working Hour:
  • 30am 5.30pm (Mon Fri)
  • Responsibility:
To assist with onsite installation of systems especially to new clients.
  • Perform onsite training to clients and presentation to new and existing clients on product features.
Prepare and develop of documentation on software user guide and software customisation request including software testing.
  • Provide user support enquiries regarding Point-of-Sales (POS) and technical issues including remote troubleshooting and debugging of systems.
Track, follow-up and resolve customers outstanding issues based on ticketing system.
  • Requirements:
At least diploma in IT related field.
  • At least 1 year of working experiences in the related field.
Good command in written and spoken English.
  • Good in SQL command and networking.

Job Types: Full-time, Permanent, Fresh graduate

Pay: Up to RM4,500.00 per month

Benefits:
  • Opportunities for promotion
Professional development
Schedule:
  • Day shift
Monday to Friday
Supplemental Pay:
  • Performance bonus
Yearly bonus

Education:

Diploma/Advanced Diploma (Preferred)

More Info

Industry:Other

Function:IT

Job Type:Permanent Job

Skills Required

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Date Posted: 27/10/2024

Job ID: 98281397

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