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Information Technology
Must have basic knowledge of AS400 and COBOL; to work on Application support for apps written on Cobol, investigation and troubleshooting.
High level roles & responsibility:
This L1 Support to have 24*7 standby to receive any incident calls from EOC or client,
L1 Support needs to perform 1st level check and work on application first level resolution or escalate to L2 App Support for any complex or critical issue.
Cases that not related to AS400 application, they will need to escalate to other teams (eg, technical support or network support).
ThisL1 Support also to assist on some day-to-day support tasks, eg UAT testing support, inquiry response or work on CR/fixes
Nationality-Any should be willing to relocate
Date Posted: 26/11/2024
Job ID: 101469905
AVOWS Technologies Sdn Bhd
At Avows, our global network transcends borders, backed by a dedicated workforce at the helm of cutting-edge technologies. Millions worldwide have experienced the Avows difference. Committed to delivering more, we focus on benefiting our customers, associates, and communities across the globe. Fueled by new challenges, we consistently go the extra mile, offering genuine value. Our aim A better world for all, achieved together.
Unit 15-06 & 07, Tower A, The Vertical Business Suite Avenue 3,
Bangsar South, No.8, Jalan Kerinchi 59200 Kuala Lumpur
Tel: +603 2712 3456 Fax: +603 2712 3457
