Company Overview: HiSeven Sdn Bhd is an innovative company dedicated to empower and boost marketing efficiency and productivity. We are committed to creating effective community management strategies and providing top-notch customer experiences. Our company culture is dynamic, creative, and challenging, and we are looking for energetic and creative individuals to join our team.
We are looking for a detail-oriented and proactive Application Administrator to join our team. The successful candidate will be responsible for operating and maintaining our self-developed applications according to the guidelines and training provided by senior team members. This role is ideal for someone who is eager to learn and grow within a technical environment, ensuring the smooth operation of our internal applications.
- Operate and manage company-developed applications based on the instructions and training provided by senior team members.
- Monitor application performance, troubleshoot issues, and escalate complex problems to senior staff when necessary.
- Perform regular maintenance tasks, such as updates, backups, and system health checks, to ensure applications run smoothly.
- Follow detailed operation manuals and guidelines to maintain application integrity and performance.
- Assist in the implementation of new features or updates to the applications, as directed by senior staff.
- Provide first-level support to internal users, helping them with basic application-related queries and issues.
- Document operational procedures and update user guides as needed to reflect changes in the application or procedures.
- Collaborate with the development and IT teams to ensure applications meet business requirements and perform optimally.
- Stay up-to-date with the latest software updates and company protocols to maintain the effectiveness and security of the applications.
- Participate in training sessions and actively seek opportunities to improve technical knowledge and skills.
- Bachelors degree in Information Technology, Computer Science, or a related field. Relevant certifications or equivalent work experience may also be considered.
- Basic understanding of application administration, IT systems, and software troubleshooting.
- Strong attention to detail and ability to follow procedures accurately.
- Excellent communication skills, with the ability to interact effectively with team members and internal users.
- A proactive approach to learning and problem-solving, with a willingness to seek guidance and grow professionally.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Familiarity with operating systems, databases, and basic networking concepts is a plus.
Job Type: Full-time
Pay: RM3,
- 00 - RM4,000.00 per month
